Return policy.

Sometimes, no matter how well we process your order. Mistakes can happen and you may have received the wrong item. We understand. We’re happy to make things right. Please help us make it easier by following our return policy.

RETURN FOR DAMAGE IN SHIPPING All orders are handled and packaged to ensure their safe and sound arrival. If your package is received with obvious external damage, please refuse shipment unopened citing damage. This will ensure immediate replacement of your order or refund. If, upon opening your package, you find the contents isn’t what you ordered or damaged, please keep all of the original packaging and notify us immediately via email contact@wavebit.io or use our contact form.

NOTE: Wavebit . H Unlimited AG will NOT refund for the unlikely event of lost shipments if using Swiss Post ,DPD ,UPS, FEDEX or DHL as a shipping method. Use is at your own risk.

RETURN FOR WRONG ITEM OR AN ITEM YOU DO NOT WISH TO KEEP If you decide that your purchase simply isn’t right, you may return the item within 10 days of receipt. will issue. Wavebit H Unlimited AG refunds or store credit for goods returned (LESS SHIPPING) in the original packaging AND if received in sale-able condition. Please contact us in advance for Return Merchandise Authorization (RMA) and please return the item with care using the original packaging when shipping. Poorly re-packed items may result in a refused refund.