What is the frequency of messages sent by the device?

Mar 18, 2021

The tracker sends positions in real time every 10 minutes under Sigfox network coverage, with a trace accuracy of 3 minutes. It is possible to increase this frequency in the PC/Mac Wavebit software by connecting your tracker to your computer (Urban...

Why isn’t my tracker sending a position?

Mar 17, 2021

If the tracker does transmit on Sigfox but there are no positions sent at the same time, this may be due to several phenomena specific to devices using satellite positioning systems.   The main position losses come from the stalling of the signals between the...

How do I download the Wavebit software?

Mar 16, 2021

The Wavebit software for PC and Mac is available for download on the Wavebit website.The Wavebit software is essential for the configuration of Urban tag and the export to your Wavebit space of the tracks recorded via the...

How to update the firmware of the Urban tag?

Mar 16, 2021

To update the firmware of the Urban tag, it is necessary to have the Wavebit software for PC/Mac and to connect the tracker to the computer via USB cable. How do I download the Wavebit software? The Wavebit software for PC and Mac is available for download on the...