What happens when I am in a not covered area?

Mar 18, 2021

When the tracker is in an area not covered by the Sigfox network, the data sent by the tracker cannot be received and therefore visible on the web or mobile interface. However, the tracker continues to record the positions in its internal memory (the “logger”), and it...

When does the Sigfox subscription for my tracker start?

Mar 18, 2021

The subscription to the Sigfox network starts as soon as you register your tracker on the Connect platform. When the subscription ends, there is no tacit renewal. You must extend the subscription of your trackers...

In which countries does Sigfox work?

Mar 18, 2021

Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia,...

How to see the number of remaining SMS?

Mar 18, 2021

1 – Click on your name or your profile picture in the top right corner of the interface.   2 – Click on Profile   3 – Click on SMS.   4 – The number of remaining SMS messages will be indicated as well as the link to add...