What is the frequency of messages sent by the device?

The tracker sends positions in real time every 10 minutes under Sigfox network coverage, with a trace accuracy of 3 minutes. It is possible to increase this frequency in the PC/Mac Wavebit software by connecting your tracker to your computer (Urban...

Why isn’t my tracker sending a position?

If the tracker does transmit on Sigfox but there are no positions sent at the same time, this may be due to several phenomena specific to devices using satellite positioning systems.   The main position losses come from the stalling of the signals between the...

What type of battery is used for the Asset tag?

The Asset tag uses a CR123 non-rechargeable lithium battery. How to change Asset tag battery and know the percentage of battery remaining? The Asset tag is not rechargeable. Once the tracker has no more battery, you must change the battery inside. It is a lithium...

How do I start the Asset tag?

1 – Unscrew the 4 screws until you can remove the tab.   2 – Gently remove the tab.   3 – Tighten the 4 screws without tightening too much.   4 – Associate your tracker to your Wavebit account. How do I associate the tracker with...

How to attach the Asset tag?

It is possible to mount and fix the Asset tag. The tracker has 2 holes protected by a small cover. Open the cover and use the holes to fix the tracker to the desired support with screws or bolts.   Other fixing systems are possible: double-face adhesive tape,...